Streamlining shed installations through augmented reality

Client: Absco Sheds
Timeline: 2018, 4 months
Services: Digital AdvisoryDigital Product DesignSoftware DevelopmentProject Support
Industry: ManufacturingConstructionConsumer
Platform: TabletMobile
Technology: AndroidiOSReact NativeAR CoreAR KitPythonMySQLAWS
Product: Visit website Download on App Store Download on Google Play

The client

Absco Sheds, an Australian-owned manufacturing company, has been a key player in the outdoor storage industry for over 55 years. Based in Brisbane, they distribute a wide range of steel products, including garden sheds and outdoor buildings, throughout Australia and internationally. Their reputation for quality and innovation continues to grow, with a commitment to customer satisfaction evident in their products and services.

Project: Streamlining shed installations through augmented reality

Project overview

Absco Sheds partnered with Appello to revamp their mobile app, aiming to the enhance user experience and functionality. The project involved a complete redesign and development process, leveraging modern technologies like augmented reality (AR) to improve shed assembly instructions. Challenges included addressing existing bugs and issues from previous development efforts while streamlining the user journey.

The result

Appello undertook a comprehensive overhaul of Absco Sheds' mobile app, addressing previous issues and implementing innovative solutions to enhance user experience. The project involved redesigning the app's interface, incorporating step-by-step assembly videos, tips, and instruction manuals, alongside introducing AR functionality for visualising sheds in real-world environments. By leveraging cutting-edge technologies, the updated app achieved seamless performance across iOS and Android devices, resulting in increased customer satisfaction, improved online ratings, and a significant decrease in customer service inquiries. The success of the project reaffirmed Absco Sheds' position as a leader in the outdoor storage industry, with an app that revolutionised the shed assembly experience for users.